Industry Overview

Route Monitoring (RM) operates within a sector of the South African gambling industry called the Limited Pay-out Machine (LPM) industry. The LPM industry is so called as a consequence of the restricted wager and win values. RM performs a national regulatory function on behalf of the National Gambling Board of South Africa, i.e establishing and maintaining the National Central Electronic Monitoring System (NCEMS) capable of: (a) detecting & monitoring significant events associated with any LPM made available for play in the Republic; and (b) analysing and reporting that data in accordance with the prescribed requirements.

RM took over complete control of the monitoring function on 21 December 2017 after performing a smooth, seamless and uninterrupted transition of the LPM industry from the previous (outgoing) NCEMS Operator. The NCEMS meets the requirements of both national and provincial laws and complies with the National Regulator for Compulsory Specifications (NRCS) 1718 parts 2 & 9 technical standards. All hardware and software are tested by accredited Testing Agents within the Republic (BMM & GLI)and are hosted within a secure data centre.

The NCEMS offers a range of features including, security, flexibility, scalability, audibility and usability within the environment. The NCEMS was created to allow regulators the ability to centrally monitor and control all gaming machines within the Republic. Our system functionality includes:

Site and organisation management
Asset Management
Machine control & movement
Financial and Taxation management
User and group level security
Licence management
Online reporting Analysis functionality