The provision of training, skills development and skills transfer to the specific NCEMS environment.

Data Collection

Site data collection is performed with a high level of integrity and multiple security levels.

Service and Support

Maintenance service and support is provided by the Workshop.


The Helpdesk provides support to all identified authorised stakeholders, which include the National Gambling Board, Provincial Licensing Authorities, Route Operators and Manufacturers. The Helpdesk is available 24/7.

Bureau Services

The provision of a Bureau Services is available for the management and control of Independent Site Operators.

Training Overview

LPM Industry Overview
NCEMS Overview
Asset Management
NCEMS Site Rollout Process
NCEMS Web Interface & Security
NCEMS Technical

SDL User Interface Training
Cashier Training
NCEMS Financial Accounting
NCEMS Reporting
QlikView Training